CANCELLATIONS, RETURNS, EXCHANGES & REFUNDS
Thank you for your purchase with us. Unfortunately, We do not accept returns or exchanges unless the product is damaged. No cancellations or changes can be made to your order after the order has been shipped. If your order has not shipped we can however, make changes to the mailing address and your email address if they are incorrect. We DO NOT offer refunds after the order has been placed due to the nature of the product.
DAMAGED OR DEFECTIVE PRODUCTS
Damaged or defective products may be returned. Email us support@kongrealm.com . Please submit photo images of the damaged or defective product.